Frequently Asked Questions

(or 'What You Have Always Wanted To Ask But Were Afraid To')

How long will the project take?

This is determined by the type and size of your project. Some take hours; others, weeks.

When can you start?

Once pricing is agreed upon and a deposit for 20% (labour) has been paid, your project will be added to the earliest calendar date.

How much will it cost?

Each job requires a site measure to determine a price based on labour and materials.

Do I need a permit?

This will be explained during the site measure and we will let you know what steps you need to take, if any.

What happens if I want to make changes once the project has started?

The best way to handle a project is to try and think through all of the options before the project begins, just so there are no surprises for anyone. However, sometimes things change. When new elements are added to a project, the cost of labour and materials can increase. It is our policy to communicate, communicate, communicate. When something is going to change the cost or the timeline of the project, we will let you know as soon as possible. You always have the option to modify your project, but we reserve the right to modify the cost accordingly. The best result for us is that you are happy with how things turn out, so don't be afraid to speak up.

Do you guarantee your work?

Yes. We stand behind the quality of our workmanship and the products that we recommend. If a problem arises, please call us as soon as you become aware of it, so that we can work with you to make it right.